Welcome to FruitTreeLand.com’s FAQ section! Here we’ve gathered answers to common questions about our unique plants, delivery process, and gardening support. If you don’t find what you need, our team at [email protected] is always happy to help.
About Our Products
We focus on fruit trees, berries, and unique edibles that bring joy to home gardens. Our selection includes everything from classic apples and cherries to specialty items like Andean tubers and espalier trees.
Absolutely! We offer plants for all skill levels. Many of our berries and dwarf fruit trees are perfect for beginners, while our rare varieties appeal to experienced gardeners looking for something special.
Every plant is hand-selected and expertly packaged at our Youngstown nursery with climate-adapted materials to protect roots and foliage during transit. We include moisture control and planting instructions with every order.
Ordering & Account Questions
We accept: Visa, MasterCard, JCB, and PayPal to make your gardening dreams accessible worldwide (excluding Asia and select remote regions).
Currently we process orders as guest checkouts, but we provide detailed tracking information via email at every shipping stage. Future account features are coming soon!
Shipping & Delivery
We offer two thoughtful options:
🚀 Standard Shipping ($12.95): Via DHL/FedEx (10-15 days after shipping)
🌱 Free Shipping: For orders $50+ via EMS (15-25 days after shipping)
We strategically time shipments based on optimal planting conditions for your zone and plant type. This ensures your green investments arrive ready to thrive.
We ship globally except to Asia and certain remote regions due to agricultural restrictions. Contact us about specific destinations.
Returns & Guarantees
Our 15-day guarantee covers any issues. Email photos to [email protected] and we’ll replace the plant or refund your order.
While we can’t guarantee plants after planting (success depends on local conditions), we provide detailed care instructions and are happy to advise if you encounter challenges.
Plant Care Support
Each shipment includes care guides, and we’re developing online resources. Need immediate help? Our nursery team responds to care questions at [email protected] within 24 hours.
Yes! Mention your USDA zone when ordering or in customer service inquiries, and we’ll tailor our recommendations for your climate.
“Cultivating connections between people and plants—one carefully delivered package at a time.”
– The FruitTreeLand.com Team